If your payment is declined please make sure that all of the information you have entered is correct. Furthermore please ensure that the shipping and delivery address is the same address that is linked to your debit card, credit card, or gift card that you are using.

If your payment continues to decline please contact us by clicking + located on the header next to the search bar, to open a support request.

If you are using a gift card to complete your purchase please make sure that your gift card is registered if the card brand requires it.